365 days return
Not sure if you are about to order the right product? No worries, we give you 365 days to change your mind!
The goods can be returned within one year. This gives you plenty of time to try and evaluate the products! You can test them as in a local store, but normal use or testing outdoors is not allowed.
Right now we are not offering a return service so you will have to send the package at your own cost.
You will be refunded for the initial shipping costs, if you return your whole order.
Please contact us if you need any guidance on choosing a new product. We will gladly help you find what suits your needs best.
Frequently Asked Questions
The order is a present. How much time do I have to return my order?
At SkatePro you can return your products within 365 days.
What is SkatePro's return address?
How do I exchange a product?
You can easily return your products to us and place a new order for the desired exchange item. As soon as we receive your return parcel, we will process a refund back to your original payment method.
Can I return every item?
No, not everything ordered can be returned. You can't return services that you asked us to perform to modify products and products which were customized to your needs. More details: Right of Withdrawal exceptions